RETAIL WORKSHOPS

​​This program supports the attitudes and perspectives of retail teams to champion the spirit of service within their business. Within the workshop, retailers are challenged to consider the points of difference that can be created by their service ethos. 

Connecting online has never been more important. Consumers expect it and retailers that embrace it are benefiting significantly. This workshop highlights the easy and inexpensive ways retailers can benefit from digital and social channels to gain more sales.

Simple technological tools are the framework for contemporary marketing​. This workshop demystifies how to drive online engagement and develop strong customer relationships through the online to the offline.

Retailing in Australia is highly competitive and to win, a clear plan is needed. This workshop highlights the way retailers compete and provides a model to help identify competitive advantage in the market. 

This session uses visual examples of current retail trends to showcase the latest innovations in retail. These depictions enable independent retailers and larger brands to clarify their direction.

This program gives new retail operators an understanding of the basic tools and used in a successful retail business.  Participants are guided through strategy, finance, marketing, digital and business principles & techniques.

Marketing has evolved rapidly over the past decade. This workshop provides a contemporary approach to retail marketing and includes marketing planning, in-store & local marketing, and online marketing.

​Contemporary insights into consumer expectations and visual merchandising standards are inextricably linked. This workshop explores that link, and how to achieve success through visual merchandising and influential industry trends. ​ 

For a retail business to thrive, business owners need to find and exploit opportunities for growth. This program showcases proven techniques and strategies for growing a small retail business.