personalised 1-on-1 coaching for
retailers & Property sector staff
We help retail owners and teams with business optimisation, innovation, and growth; including digital and social marketing, category review, and merchandise performance. We believe strongly in growing margin and improving cashflow to ensure successful and sustainable retail businesses.
We help property sector staff with onboarding their retailers through our ‘set for success approach’, we provide marketing and promotion concepts, retailer engagement methods, precinct activations, as well as retailer support planning, and industry advice. We believe in win-win outcomes achieved through collaboration and informed decision making.
Retail Capabilities is respectful of social distancing requirements and the need for innovative solutions at this time.
We are able to provide our services via a range of remote engagement methods and can provide solutions for landlords and retailers during the Covid-19 Pandemic.
We help property sector staff with onboarding their retailers through our ‘set for success approach’, we provide marketing and promotion concepts, retailer engagement methods, precinct activations, as well as retailer support planning, and industry advice. We believe in win-win outcomes achieved through collaboration and informed decision making.
Retail Capabilities is respectful of social distancing requirements and the need for innovative solutions at this time.
We are able to provide our services via a range of remote engagement methods and can provide solutions for landlords and retailers during the Covid-19 Pandemic.
"Problems are just opportunities in working clothes" Henry J Kaiser
WHY WE EXIST
It's our passion for the people & places of the retail industry that drives us. Realising others success through injecting innovation & solving complex challenges gets us out of bed in the morning. Our passion is our purpose.
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HOW WE HELP
We enable your learning, refine your model, assist your functions, grow your people, we motivate & inspire. We are known for bringing the fun and creativity to solve serious issues. You know your business best, and we help to support your vision.
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WHAT WE DO
We bring contemporary approaches and solutions to our dynamic industry. From a structured curriculum to short & powerful workshops, we shift thinking and enable learning. We engage through consulting and coaching to personalise the solutions.
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MEET SOME OF THE TEAM
We share the same passion for all things retail & would love to talk more with you.
SUE ANDERSONSenior Consultant & Educator
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JAMES ROPERSenior Consultant & Educator
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Kelly ClancyConsultant
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WHO DO WE WORK WITH?
If we think too hard this could get very broad, but let’s keep it simple by saying that we find a great fit supporting the smallest to the biggest - Independent Retailers | Major Retail Brands | Retail Property Groups | Government Agencies
SOME OF OUR FAVOURITE PROJECTS
Mimco | Peak Care | Saddle World | Southern Cross Ceramics | Witchery | Zoo York | Bridsnest | Pacific Group | CapitaMalls Asia | Charter Hall | Collins Square | GPT Group | JLL | LendLease | QIC | Retpro | Stockland | Vicinity | Westfield | Borough of Queenscliffe | City of Greater Bendigo | The Commonwealth Bank | Property Council | Victorian State Government
what we offer
business strategyOur approach is to always clarify opportunities for a business. We explore options and find solutions for building a transformational model. We apply this approach to the work we do in consulting and coaching for:
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INSIGHTS & INSPIRATIONOur appetite for all things retail keeps us roaming the globe exploring trends in tech, inspiring physical spaces & customer experience design, to bring new thinking and new concepts to our workshop & conference series:
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KNOWLEDGEWe design & deliver great learning experiences; from short fundamental workshops, to custom academies. Our programs are created for our clients. We shift thinking & enable teams through courses such as:
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Passion + purpose
Our clients have said a few things about our work.
We are getting a reputation.....
Personable | Relatable | Empathetic | Knowledgeable | Impactful | Flexible | Invaluable
We are getting a reputation.....
Personable | Relatable | Empathetic | Knowledgeable | Impactful | Flexible | Invaluable